Public Service Innovation in East Java: Transformation Strategy To Responsive Biographical · Global Voices
Public service is one of the main functions of the government that comes directly into contact with people's lives. The quality of public service becomes a real mirror of the country's bureaucratic capacity in carrying out its duties. In the digitization era and bureaucratic reform demands, innovation became inevitable inevitability. The 25 Year 2009 Act on Public Services has confirmed that the service service...
